EaseHow Privacy Policy

We recognize the significance of your privacy and know that you care about how your information is used and shared online. We respect and value the privacy of all individuals who visit our website and use our service. We ensure that we only collect and utilize information in manners that align with your rights and obligations under applicable laws.

This Privacy Policy describes how EaseHow, Inc. (“EaseHow”, “We”, “US”, “Our”) and its sub-websites collect, use, and share personal information about you when you visit the websites, the software or applications, and any accompanying services, (“Websites”, “Services”, “Products”) owned and operated by EaseHow Inc.

The purpose of this Privacy Policy is to inform you of what information we collect, use, and share when you visit our Websites and/or use our Products and Services. Please read this Privacy Policy carefully and ensure that you understand it. By using any of our Services, you agree to this Privacy Policy and our collection, use and disclosure of your information as described in this Privacy Policy.

Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you disagree with this Privacy Policy, you must stop using our Site immediately.

What Information Do We Collect?

We collect certain information about you from various sources, as described in this section. We use all the information listed below for providing better experience.

We will never use or share your information with anyone except as outlined in this Privacy Policy. EaseHow collects the minimum information for personalized and improved services.

Depending upon your use of our Services, we may collect some or all of the following information about you:

Account and Contact Information

When you create an account, we gather your account information and we may collect supplementary information linked to your account, including but not limited to the following information:

1. Email Address (with consent only)
2. Username (With consent only)
3. Social media handles (With consent only)

Depending on the subscription plan you choose, we may also collect payment details and transaction history.

User Input

When you use our Services, we collect personal information included in the text, voice, scripts, images, videos, and other Input (as defined in our Terms) that you furnish to generate new content. We may use the Input you provide to enhance our service. Any personal data is only used for your content generation and is not employed for other purposes.

Communication Information

We might collect or request essential information when you contact us via email or our online support.

We use information including, without limitation to, your name, email address, order reference, how you use our service, the actions you take on our platforms, and other information you provide with us. Generally, we collect no more information than is required in order to investigate the issue you encounter. We will only use such information to provide customer service and/or troubleshoot the technical problem you are experiencing.

Information About Your Interaction with Our Services

We automatically collect certain information about your interaction with the Services (“Usage Data”), including through cookies, web beacons and other technologies (“Tracking Technologies”). This information includes:

1. IP Address
2. Web Browser
3. Operating System
4. A list of URLs starting with a reference site, your activity on our Site

Cookies

When you visit our websites, we may store cookies on your computer (as well as other tracking technologies like web beacons and pixels) in order to facilitate and customize your use of our websites. Our cookies may store information regarding your account information. You always have the option to decline our cookies if your browser allows it. However, disabling cookies may result in some features of our websites not functioning properly, and your online experience may be limited. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access our Site more quickly and efficiently, including, but not limited to, login and personalization settings.

It is advisable to keep your internet browser and operating system up-to-date. If you don’t know how to adjust your privacy settings, we recommend that you consult the internet browser developer or ask for help from your device manufacturer.

Information From Third Parties:

EaseHow may obtain information about you from outside sources, to deliver seamless experience to you. The information may be:

1. Your name
2. Email address
3. Integration data
4. Authentication data provided by single-sign-on providers (Google, LinkedIn, Facebook, etc.)

Placing Orders

When you purchase our products or services, the billing is handled by a third-party service provider, who is acting on our behalf; thus, you will make your purchase from the service provider directly, and not from EaseHow. The handling of your personal information will be governed by any privacy policy or terms of service published by the service provider.

The service provider may request billing information, such as your name email address, home or work address, telephone or mobile phone number, and payment details such as credit card number, expiration date, security code, and the name of your issuing bank. The information is necessary for it to fulfill orders, process payments, deliver products, provide customer service, and similar purposes. While the third-party service provider may transmit some of your personal information to us, excluding payment details, we may use the information received to verify your subscription, reach you on the status of your order, and handle subscription renewals if applicable.

We have agreements with all the third-party service providers that they will not use personal information of our users for their own marketing purposes, and will not share this information with other parties.

Use of Social Networks

If you choose to ‘share’ EaseHow products with friends through social networks, your cookies may be sent from these websites. We don’t control this Cookies setting. Please check more information on their cookies on those platforms you share content to.

Important: EaseHow content published to outside platforms will be subject to the platforms’ constraints and management

How Do We Use Your Information?

We use your personal information so as to provide you with the best possible products and services, including:

1. Better Account Management: EaseHow lets you create a user account and manage the account with your personal information.

2. Personalize User Experience: We personalize and tailor your experience with our Services, such as best recommendations and preference settings.

3. Provide Customer Support: We will quickly respond to your communications, supply you with email newsletters, alerts, etc., that you have subscribed to, and send you information and updates pertaining to your order. If at any time you would like to unsubscribe from receiving future emails, you can simply follow the unsubscribe instructions provided at the bottom of each email.

4. Improve Our Website and Service: By analyzing your use of our Site and collecting user feedback, we strive to improve our website and products. All the information is completely anonymous, ensuring that your real information will not be exposed or utilized.

5. To Process Transactions: We will not sell, exchange, transfer, or disclose your information to any other company without your consent, except to deliver the requested product or service. With your permission and/or where allowed by law, we may use your data for marketing purposes, such as contacting you via email with updates and promotions regarding our products and services.

How Do We Store Your Data?

We keep your data only in the cases that we need to use it in compliance with the rules and/or we have your permission. We will perform periodic reviews to determine whether it is necessary to retain your data. If your data is no longer required according to our Data Retention Policy, it will be deleted.

Here are our Data Retention Policies:

1. Your data will be deleted within 72 hours upon request.
2. Subscriber data will be deleted immediately upon clicking "Unsubscribe" at the bottom of any email sent from our company or upon manual request.
3. Data security is of great importance to us, and to safeguard your data, we have implemented suitable physical, electronic, and managerial measures on our site.

How Do We Share Your Information?

Unless otherwise described below, EaseHow will never share or disclose your personal information to any third parties. You have full control over your personal information at all times.

Third-Party Service Providers

We may hire other companies to supply specific services on our behalf, such as managing mailings, offering customer support, hosting websites, processing transactions, or conducting statistical analysis of our services. These companies will only be granted access to necessary personal information to deliver the services. They are obligated to uphold the confidentiality of the information and are prohibited from utilizing it for any other purposes.

Legal Requirements

In the event we are served with valid subpoenas, warrants, or other legal documents (for example, documents concerning the sale of all or part of our business), or where applicable law compels us to comply, or when we are required to defend the rights or property of the EaseHow Inc., including the security of our products and services, and the personal safety, property, or other rights of our customers and employees, or a request for data with the purpose of identifying and/or preventing credit card fraud, we may share your personal data as collected above.

The Use of Our Site

We may gather statistics concerning the use of our Site, including data on traffic, usage patterns, user numbers, sales, and related information. The data will be anonymized and there will be no personal identifiable information in them.

How Do We Secure Your Information?

We acknowledge and embrace our duty to safeguard your data. Our staff are bound by confidentiality commitments. We employ standard industry information security tools, procedures, and rigorous internal guidelines to mitigate the risk of data misuse and leakage. However, we cannot assure absolute safety of our systems, as no method of internet transmission or electronic storage is entirely secure. If you notice any potential data breach or security vulnerability, please notify us promptly. We will thoroughly investigate the incident and implement necessary preventive measures.

Moreover, it's crucial for you to recognize that protecting the security of your password for your EaseHow Services account is your responsibility. Your password must be robust, distinct, and not readily guessable. It should be kept confidential and known solely to you. It is equally important that you keep a copy in a safe place for your own reference because you will need your password to decrypt all the data you saved in our Services. Please note, we are unable to decrypt your data.

How to Access, Control, and Delete Your Data?

When you provide information through our website, you may encounter options to limit our utilization of your data. Our goal is to empower you with significant control over how your data is used, including the option to opt out of receiving emails from us. You can do so by unsubscribing using the links provided in our emails.

You have the ability to add, delete, modify, or update any data stored in EaseHow Services whenever you wish, by logging into your account. Additionally, you retain the right to deactivate and permanently delete your EaseHow account at any time by reaching out to us at support@easehow.com. However, certain information may persist in archived or backup copies to fulfill our legal obligations, resolve disputes, and enforce our agreements.

Regarding information processed by our third-party partners, you have the right to access your personal data. Whether you wish to access, correct, amend, or delete inaccurate data on our third-party partner's platform, you should directly contact them, as they serve as the data controllers and EaseHow does not have control over that information.

Information Warranty Disclaimer

Regardless of other provisions within this Policy, we do not assume responsibility for the accuracy, correctness, and security of any information we collect, store, and disclose to you or others.

Our policy only addresses the use and disclosure of information gathered directly from you. If you disclose your information to other parties or websites on the internet, different regulations may be applicable. Therefore, we advise you to review the terms and conditions as well as the privacy policy of each third party to whom you choose to disclose information.

Children's Privacy

EaseHow is strictly in compliance with the requirements of COPPA (Children's Online Privacy Protection Act) and we do not collect personal data from minors under 13. Our website, products, and services are designed for individuals aged 18 and above. If you are a parent or guardian of a child under 13 who has provided us with personal information, please reach out to us at support@easehow.com. If we become aware that we have unknowingly collected personal information from a child under age 13, we take immediate steps to remove that information from our servers.

Changes to Our Privacy Policy

We may change this Privacy Policy on occasion and these updates are effective immediately once they are posted on this page. We recommend that you check this page regularly to keep up-to-date. If you disagree with any updates to this Privacy Policy, we kindly ask that you do not use or access any of the Services.

How to Contact Us

If you have questions about our Service and this Privacy Policy or believe that EaseHow has not adhered to this Privacy Policy, please contact us by email at support@easehow.com.

Please make sure that your query is clear, especially if it pertains to a request for information regarding the data we possess about you.